• Changes are made only to poplar species and consultation with the store. The change is made with products of equal or greater value.

In case of change, you send the parcel back to us, the shipping costs are charged to us, while to receive the new parcel, the shipping costs are borne by you.

• Mattress changes are made based on the guarantee provided by each company

Every return is made exclusively through the courier company we work with.

If you make your return with any other courier company it is at your own risk and expense.

In case of company error in sending the product or receiving a defective product, the shipping costs are borne entirely by our company.

The product must be in perfect condition, as you received it and the special markings (tabs / barcode) have not been removed. As for the linen not to have been opened from their packaging and not to have been washed.

Discounted products are not returned after purchase.

In any case, you must include in your package the “change form” completed, in order to inform us about the way you want us to serve you.

The company is not responsible for any damage or deterioration of the products after their use and is not obliged to replace these products.

ORDER CANCELLATION

You can cancel your order within half an hour of completion. by calling us at + 302108017037 or via e-mail at info@info@luxurybeds.gr. Depending on the development stage of your order, we will inform you about the options you have.

HAND RECEIPT – HAND

In case you want to receive in order not to be charged with shipping costs, it is done by appointment and appointment.